FREQUENTLY ASKED QUESTIONS

If you have a question about The Basics University, we invite you to browse our Frequently Asked Questions below. If you can't find the answer you're looking for, you can always reach out to our team at [email protected].

How do I login and view my courses? 
Easy! Visit thebasicsuniversity.com/login, enter your username and password, and then once you’re inside your account, visit “My Library” from the top right corner. 

What if I lost my password?
Simply visit thebasicsuniversity.com/login and click the small orange link that says “Forgot your password?” You’ll need to enter your email address and then hit the orange button that says “Send me instructions.” 

Can I purchase a single course? 
Yes, we offer all the courses on a "name your own price" fee structure.

Do you offer group pricing for churches, small groups, businesses?
Yes, contact [email protected] for more information.

Can I cancel my membership?
Yes, you can cancel your membership at any time (although we hope you don’t!). Simply login at thebasicsuniversity.com/login and manage your account under “settings” in the top right corner. 

Can I make a donation to help underwrite the costs associated with The Basics University?
Absolutely. Just go to: https://www.thebasicswithbeth.com/donate - your generosity helps us make these courses available for FREE.

Can I view my courses via mobile?
Some of our courses work well with your mobile browser, while others do not. We’re looking into how to update this! 

I still need help!
We are happy to help! Just email us at [email protected] and we’ll get back with you as soon as possible to assist or answer any questions you may have about The Basics University!

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We're so glad you're ready to take the 14 Day Basics Reboot challenge and grow in your faith! All we need from you are a few details and you're on your way! Please complete the form below, click "Sign Me Up" and your reboot will officially start tomorrow! Enjoy!